• If an item isn’t the perfect match, you can return it for a refund within 14 days after receiving it.* in the original condition and packaging.
      1. Please notify us within 14 days by e-mail at contact@hmfurniture.co.uk for more details.
 of your intention to return the order. We will inform you about the subsequent return process.
      1. We ask that you return products to us unused and in their original packaging.
      2. Products must be returned within 7 days from the day when you originally contacted us
      3. Refunds will be made in 5-7 days of pickup.
      4.  Most of our items can be returned free of charge (UK Mainland only). Please contact us at contact@hmfurniture.co.uk  for more details.

If an item arrives faulty/damaged, we can offer a replacement unit at no cost. If you prefer to return the item, we will collect the furniture and refund the item’s price and delivery cost to your original payment method within 5-7 business days of pickup. You may have to upload a picture of the damaged item. 

Items which are personalised or customised to your specifications can not be returned. If a personalised item arrives faulty then we will issue a full refund.